Privacy Policy
PuffDesign.ca, hereafter “PD”, protects and respects your privacy.
This policy explains when and why we collect data from and/or about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.
Any questions regarding this policy and our privacy practices should be sent by email to This email address is being protected from spambots. You need JavaScript enabled to view it.
Who is PD?
Were the number one place to go for designing and creating custom EJuice flavours using what you have right now in your selection of flavours (pantry).
PD is a hobby project created by Nathan Bingham-Thomas that was created to solve the problem of too many flavours and still not knowing what to make.
How do we collect information from you?
The only required personal information we record, is your email address, which is used to activate your account, and deliver marketing communications** if you have explicitly opted in. Names that are collected from utilizing the Facebook sign-up/login (or if voluntarily divulged during general registration) are only used to personalize greetings and messages. The “username” you provide is used for login and “internet handle”. Names acquired during registration are not displayed to public. Any other information you volunteer after this is up to you.
When you visit this website
We, like most of the websites you visit every day, automatically collect the following information:
- technical information, including the type of device you’re using, the IP address, browser and operating system being used to connect your computer to the internet. This information may be used to improve the services we offer.
- information about your visit to this website, for example we collect information about pages you visit and how you navigate the website, i.e. length of visits to certain pages, products and services you viewed and searched for, referral sources (e.g. how you arrived at our website).
We collect and use this information by using cookies on our website – more information on cookies can be found under the ‘Use of Cookies’ section below.
Social Media
When you interact with us on social media platforms such as Facebook and Twitter we may obtain information about you (for example, when you publicly tag us in an event photo). The information we receive will depend on the privacy preferences you have set on those types of platforms.
What type of information is collected from you?
The personal information we collect, store and use might include:
- email address and “internet handle”;
- information about your activities on our website and about the device used to access it, for instance your IP address and geographical location;
Data protection laws recognize certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your health, ethnicity and religion.
We do not collect sensitive data about you.
How and why is your information used?
We may use your information for a number of different purposes, which may include:
- providing you with the services or information you asked for.
- conducting analysis and market research so we can understand how we can improve our services or information;
- dealing with entries into a competition;
- seeking your views or comments on the services we provide;
- notifying you of changes to our services;
- sending you communications which you have requested and that may be of interest to you. These may include notifications of new comments on recipes on which you yourself have commented, new and interesting activity on the forum etc.
How long is your information kept for?
We keep information such as email address and username until you request your account to be removed.
We review our retention periods on a regular basis.
Who has access to your information?
We do not sell or rent your information to third parties.
We do not share your information with third parties for marketing purposes.
However, we may disclose your information to third parties in order to achieve the other purposes set out in this policy. These third parties may include:
Third parties working on our behalf: We may pass your information to our third party service providers, suppliers, agents and subcontractors for the purposes of completing tasks and providing services to you on our behalf. When we use these third parties, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and prevents them from using it for their own direct marketing purposes. We will never release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so.
Lawful Processing
Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:
Specific Consent
Where you have provided specific consent to us using your personal information in a certain way, such as to send you an email.
Legitimate interests
Where it is reasonably necessary to achieve our or others’ legitimate interests (as long as what the information is used for is fair and does not duly impact your rights).
We consider our legitimate interests to be running PD in pursuit of our aims and ideals. For example to:
- enhance, modify, personalize or otherwise improve our services/communications for the benefit of our users; and
- understand better how people interact with our website.
**Marketing Communications
If you have opted in to receiving the newsletter, we may use your contact details to provide you with information about what we deem relevant information to the DIY e-liquid community, if we think it may be of interest to you.
We will only send you emails if you have explicitly provided your prior consent. You may opt out of our communications at any time by clicking the “Update your profile”- link at the end of our emails.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us, you can update your profile: https://puffdesign.ca/my-profile/profile?layout=edit
You can also change your preferences by contacting us by email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Regardless of your preferences we may still need to contact you for administrative information such as change in terms of service.
Your Rights
Under data protection law, you have certain rights over the personal information that we hold about you.
Right of access
You have a right to request access to the personal data that we hold about you. You also have the right to request a copy of the information we hold about you, and we will provide you with this unless legal exceptions apply.
If you want to access your information, please send a description of the information you want to see and proof of your identity to This email address is being protected from spambots. You need JavaScript enabled to view it.
Right of erasure
You may ask us to delete some or all of your personal information and in certain cases, and subject to certain exceptions; we will do so as far as we are required to. Data that is required for basic functioning of your account cannot be removed (such as username and password. In these cases a removal request can be sent to us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we can remove your account. Data entered from you (such as recipes contributed) will be made anonymous unless removal is requested.
Right to object
You have the right to object to processing where we are using your personal information (1) based on legitimate interests, (2) for direct marketing or (3) for statistical/research purposes.
If you want to exercise any of the above rights, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. - We may be required to ask for further information and/or evidence of identity. We will strive to respond to all requests within one month of receipt of your request, however if we are unable to do so we will contact you with reasons for the delay.
Keeping your information safe
When you give us personal information, we take steps to ensure that appropriate controls are in place to protect it.
Non-sensitive details (your email address etc.) are sometimes transmitted over the Internet not encrypted and can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. You are responsible for keeping your own password to PD confidential. We cannot see your password, and we will never ask you for your password.
Use of 'cookies'
This website, like many, uses cookies. 'Cookies' are small pieces of information sent by a website to your computer and stored on your hard drive to allow that website to recognize you when you visit. Without the use of cookies, PD would not function properly. You can learn more about cookies at CookiesAndYou.com
Links to other websites
Our website contains links to sites other than ours. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We are not responsible for the privacy policies and practices of other websites, including if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check their privacy policy.
18 and over
This website is made for adults of age 18 and over. Please respect this.
Changes to this policy
Any changes we may make to this policy in the future will be posted on this website. If we make any significant changes we’ll make this clear on this website.
Review of this Policy
We keep this policy under regular review. This policy was last updated in December 2018.